How much thought do you give your drains? If you’re like a lot of people, it’s probably not much. Most of the time, homeowners expect their drains to function like they’re supposed to.
But, people start to take a little more notice when they notice problems with their drain. You may have experienced some of these issues, too.
For example, have you noticed the smell of sewage in your home? Maybe you’ve seen wet spots in your yard, despite the fact that it hasn’t rained in several days. You may also notice slow draining.
If so, a drain cleaning service may be the best option for you. However, not just any service will do. You need a company with significant drain cleaning experience and expertise to get your drains back to normal.
The question is, how do you find such a service? If you’re wondering about that, wonder no more! We’ll explore all the essential things to consider when searching for a drain cleaning service.
The first thing to consider when looking for drain cleaners is whether they have the necessary licensing. A licensed company has credentials from authorized, recognized trade bodies in your state.
Think of a license as being like a police badge. When an officer shows up at a crime scene and shows his badge, it shows he has the authority to do this job. A license does something similar, ensuring that this company has the necessary training to fix your drain.
However, a license is not the only thing that matters. A company may only have its license for six months. If so, would you trust that company with your drains?
Most likely, the answer is no. Instead, you probably prefer that the company have a few years of experience.
If so, ask a drain cleaning service how many years they’ve been in this business. They may have this information on their website as well.
Once you know that your company has the necessary credentials, determine what equipment they use to clean drains. You may think, “What does it matter what they use, as long as the job gets done?”
There are a few reasons why this matters. First, out-of-date technology may have damaging effects on the drains or the environment. For example, harsh chemicals may clean a drain, but they can also wear down the pipe materials.
Second, outdated technology could also prolong the drain cleaning process. Wouldn’t it be much nicer to have drains clean as fast as possible?
So, ask what the company uses for their drain cleaning processes and how it will affect your drains. With any luck, you’ll find that they use the best equipment available.
However, understand that up-to-date equipment may mean the business’ services cost more. We’ll discuss the importance of cost in the next section.
You may find that a drain cleaning service seems perfect for your task. However, don’t sign on too quickly! There may be other companies that provide the same level of services for more affordable prices.
How can you determine what costs are worthwhile? First, see if a company provides its rates upfront. This openness can save you a lot of trouble later.
From there, ask how the company receives payment. Do they charge per hour, or do they charge a set amount after the job?
Once you know this, you can figure out how much you can afford to spend. Then, you can decide if a particular company meets your budget.
Keep in mind, though, that the lowest price is not the best. As we mentioned above, top-grade equipment costs money. If you see a company that offers significantly lower prices, you can bet they don’t use the best processes and equipment.
Sometimes, drainage and sewer issues can cause significant problems for your household. You want to find a company that understands this and can accommodate you.
For this reason, check to see if they include emergency services in their program. If a company has round-the-clock support, that’s usually an indicator that they can help you quickly.
When deciding whether to hire a company, keep their customer service skills in mind. How can you tell if they offer excellent customer service? First, contact them.
Does the company understand your needs? Do they quickly respond to your queries or show the necessary concern?
Most companies have a work email, website, or telephone. Use any of these methods to reach out for their services.
When you talk to the staff, they should show a friendly demeanor and display their knowledge. If they treat you rudely or take forever to respond to your query, that’s a sign that they lack customer service.
These days, people will leave online reviews about anything, from their restaurant experience to houses of worship. Fortunately, people will also leave online reviews about drain cleaning services.
Reading online reviews is an excellent way to learn about a company’s reputation. This approach tells you how previous customers see them and how their experience with the company was.
You can find these reviews on Google and review websites. You can also look at social media platforms and read through comments and content about your service.
Several places allow you to reach out to commenters and reviewers. We recommend you do so if you’d like a more thorough discussion about their experience.
Following these tips can lead you to your ideal drain cleaning service. If you’re not sure where to start, why not check out our work?
We offer the best advantages that we include in this article. We have experience serving Aiken, SC, and Augusta, GA, for several years. If you live in these areas, give us a call today!